Corporate crisis management tools

And then there was the security breach Buffer had to contend with in October Buffer played that one awesomely by owning the situation, dealing with the matter head-on and providing frequent updates to ensure its customers that the company was in control. Crisis management is often characterized by decision-making within a short period of time.

Time being a factor, agile business management is a plus. To effectively manage a crisis, the ability of your and business collaboration tools, like Comindware Tracker that supports agility and real-time control, to keep pace with the needed speed with which information must be relayed can go a long way.

Being an agile BPM Comindware Tracker also allows on-the-fly modification of business processes, a feature that may prove crucial when handling a crisis.

Expect that not everything you hope to happen will happen, especially in the business world. Along the way, you may encounter bumps on the road, or in extreme cases, a crisis that can force your company out of business.

Maricel Rivera works as a financial researcher for a multinational financial firm. One of the topics she has already extensively covered and keeps exploring is work management. She currently explores product development trends, contributes to www. Posted on: March 6th, in Leadership , Project World. We respect your privacy. Expand your network and share ideas and information! Join us now, it's free!

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A very good reminder of the key elements in managing a crisis. One area that is commonly overlooked before getting to this stage is the availability of a team and location to operate from. I have worked with companies over the years that has made amazing changes to their ERCM approach only to discover their continuity plan is not dovetailed into their response plans.

Chain and weakest link fall to mind! Your email address will not be published. The Briefing Cycle The briefing cycle process should be disciplined to ensure the crisis team is organized and efficient.

Simulation Exercises One of the best tools any organization can invest their time and money in is a crisis simulation exercise program. Some of the benefits include: Stimulates thought process Focuses team on specific scenarios Enhances team building internal teams, critical vendors and other key stakeholders Strengthens the understanding of roles and responsibilities as well as plans and processes Identifies issues, challenges and assumptions Identifies resources necessary to overcome any issues, challenges and assumptions What other essential tools do you use as part of your crisis management tool kit?