It is an on-premise collaboration solution that provides audio, HD video, and web collaboration capabilities. It leverages Avaya Aura technology and brings together communications and collaboration to thousands of users through the Avaya Flare Experience. Basic, and Advanced preferably three kinds of IP Office version for you to choose, to bring you in line with your business needs precise combination of features.
The basic version allows you to get the critical communications capabilities while reducing costs; preferred version not only provides ten times the basic version of the voice messaging capacity, but also enhance the mobile worker making capacity; Premium is able to maximize customer service efficiency and effectiveness. Use preferred or Advanced Edition, you can provide the necessary communication tool for your employees, to support them to achieve optimal performance.
It provides UC applications on a platform that is east to manage and seamless to upgrade. The IP office V2 can also act as a local gateway Capacities Up to users per server Up to users at a single location or across 32 networked sited H.
Smart design, crystal-clear sound, and productivity features make these phones an easy choice. Combining the features of traditional deskphones and the latest user experience, the Series provides advanced capabilities in competitively priced models.
Avaya Ethernet Routing Switch Series features hot-swappable modules, redundant fans, and power supplies—and delivers rock-solid network reliability and support for next-generation capabilities.
Shortest Path Bridging with its extensions eliminates the need for multiple overlay protocols in the core of the network by reducing the core to a single Ethernet based link state protocol which is providing all virtualization services virtualization of bridging, routing, multicast in an integrated model.
In addition, by relying on end-point-service provisioning only, the idea of "build it once and don't have to touch it again" becomes a true reality. This implicity also aids in greatly reducing time to service for new applications and network functionality. Protect your enterprise from network outage call-outs when you deploy the Virtual Services Platform , with its hardened architecture and instantaneous recovery. Reliably support your most mission-critical communication environments with a carrier-grade operating system, system-level health checks, and self-healing capabilities, coupled with interruption-free software patching.
Each individual engagement with your company and your people contributes to a consumer's impression of your business. Your customer experience is the sum of all interactions customers have with your brand. Customer experience is critical to customer lifetime value, impacting your customer spend, retention, loyalty, advocacy and, ultimately, new customer acquisition costs. Avaya can help you achieve consistency and increased satisfaction across all touch points.
Better monitor and measure customer experience data and feedback. Improve customer acquisition and retention.
Increase cross-sell and upsell opportunities. It is essential to create a seamless, personalized omni-channel experience, based on the individual preferences of your consumers, across every engagement point on the customer journey.
Focus on first contact resolutions—reduce overall customer effort, and create the same experience regardless of agent activity levels or call volumes.
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Virtualization Provisioning Service Release: 1. Software LifeCycle. Release Notes - Software Release 1. Download Search Describe the download: Enter. Product Documents: Find the latest product documents, product notices and product manuals for the Product and Release you've selected. You can also display documents by selecting a specific document type Latest Product Documents Document Collection - Release 1.
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